Privacy policy

Who we are

Floating Rock Agency is a marketing agency based in the United Kingdom. If you have any questions about this policy or how we handle your data, you can contact us at:
hello@floatingrockagency.com

Personal data we collect

We may collect the following types of information:

• Contact information – such as your name, email address, company name, and message when you submit a contact form.
• ‍Usage data – including IP address, browser type, pages visited, and time spent on the Website.‍
• Marketing data – such as your preferences in receiving marketing communications (if applicable).

How we use your data

We use your personal data to:

• Respond to enquiries and communicate with you.
• Provide information about our services.
• Improve our Website and user experience.
• Analyse website performance and usage.
• Comply with legal and regulatory obligations.

Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you submit a form or opt in to communications.
• Legitimate interests – to operate, improve, and grow our business (such as website analytics).
• Legal obligation – where required by law.

Cookies

We use cookies and similar technologies to:

• Ensure the Website functions properly.
• Analyse traffic and user behaviour.

Non-essential cookies are only used with your consent. You can manage your cookie preferences via our cookie banner or through your browser settings.

Sharing your data

We do not sell your personal data.

We may share your data with trusted third-party service providers, such as:

• Website hosting.
• Analytics services.
• Email or CRM tools.

These providers process data on our behalf and are required to keep it secure and confidential.

International data transfers

Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Your data protection rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at hello@floatingrockagency.com

Third-party links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.